Sustainability Report

FY21 was one of many challenges, as we continued to live with the impacts of COVID-19 as well as the difficulties presented by extreme weather events. It was also one of celebration, as we acknowledge the extraordinary efforts and resilience of our team members, suppliers and community partners, and how we have worked together to address these and other challenges.

Our focus on sustainability has not wavered throughout the year, as we have a clear ambition to be Australia’s most sustainable supermarket. Our new Sustainability Strategy under the focus areas of Together to Zero and Better Together sets out how we will act together with our stakeholders to drive change and create a more sustainable future for generations of Australians ahead.

Sustainability highlights during the year include:

  • announced our new energy and greenhouse gas emissions targets:
    • 100% renewable electricity by the end of FY25; 
    • reduce combined Scope 1 and 2 greenhouse gas emissions by more than 75% by the end of FY30 (from a FY20 baseline); and
    • net zero emissions by 2050;
  • currently have five renewable electricity agreements in place, which will enable us to purchase more than 70% of the renewable electricity required by FY25, once these agreements commence;
  • set a new target for 85% solid waste diversion from landfill by FY25;
  • aligned with Australia’s 2025 National Packaging Targets and were a founding member of the ANZPAC Plastics Pact;
  • collected more than 1.6 billion pieces of soft plastic through REDcycle since 2011;
  • stopped selling single-use plastic tableware from 1 July 2021 and committed to no more plastic or recycled plastic collectible toy campaigns;
  • donated the equivalent of 151.1 million meals to Australians in need since 2011 with SecondBite;
  • achieved our biggest year-on-year improvement in the percentage of women in leadership, reaching 36.5% in FY21;
  • recognised as a Gold Employer at the 2021 Australian Workplace Equality LGBTQ Inclusion Awards;
  • acknowledged approximately 4% of Coles team members identifying as Aboriginal and Torres Strait Islander peoples; 
  • contributed a total of $143 million in community support.
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