Diversity and inclusion

We want to be an organisation that is representative of the diversity of our customers and communities – a place where all our team members feel included, can grow their careers and thrive.

We continue to focus on creating an inclusive culture where all team members feel respected and valued, and we work hard to ensure Coles is a place where everyone feels they belong.

Our strategy FY24 – FY27

Our FY24–FY27 Diversity and Inclusion Strategy focuses on five areas including accessibility, cultural diversity, gender equity, pride and Indigenous engagement; and lays out 10 commitments.

These commitments are designed to increase the diversity of our workforce and leadership; continue to build inclusive workplaces and stores; and amplify our impact through best practice external benchmarking, partnerships, community and supplier engagement.

No matter who you are, how you identify or where you come from, everyone is welcome at our table.

1. Team members genuinely show support for the equality and inclusion of others. 
2. Increase the participation of under- represented culturally diverse team members in leadership roles
3. Sustain 40/40/20¹ in our leadership population.
4. Sustain 40/40/20¹ on the Board.
5. Maintain pay parity and reduce the gender pay gap.
6. Increase the engagement and workforce participation of team members with a disability.
7. Provide an improved accessible customer experience across online and in-store.
8. Achieve Platinum in the AWEI.
9. Maintain above 3.2% Indigenous workforce representation and ensure a focus on long term, meaningful leadership pathways for Indigenous team members throughout our business.
10. Achieve endorsement of a Reconciliation Action Plan from Reconciliation Australia.