Sourcing that is better together

While palm oil is used in many products around the world, unsustainable farming practices in some countries where oil palms are grown can impact the environment, wildlife and local communities. Coles is a member of the Roundtable of Sustainable Palm Oil (RSPO) and has embraced its Principles and Criteria for Sustainable Palm Oil Production. As a member of the RSPO, our intention is to use only sustainable palm oil in Coles Own Brand products.

While palm oil is used in many products around the world, unsustainable farming practices in some countries where oil palms are grown can impact the environment, wildlife and local communities.

Coles is a member of the Roundtable on Sustainable Palm Oil (RSPO). All Coles Own Brand food and drink products sold in Coles supermarkets contain or support the production of sustainable palm oil. This means that within the food and drink supply chain for Coles Own Brand products sold in Coles supermarkets, Coles requires the supplier using palm oil to:

• obtain RSPO Supply Chain Certification for its own supply chain; or
• be able to demonstrate RSPO Certification for each palm oil ingredient that is incorporated into the Coles Own Brand product.

When developing new Coles Own Brand products, we aim to use sustainable palm oil. This approach encourages palm oil producers to adopt sustainable practices, while supporting the livelihoods of those communities dependent on the palm oil industry.

Where palm oil is present in our food and drink products, it is labelled accordingly. Our Palm Oil Policy requires us to identify palm oil specifically instead of using the common term ‘blended vegetable oils’.

For non-food products which contain conventional palm oil, Coles continues to purchase sustainable palm oil certificates (called the book and claim supply chain model) to offset palm oil use while we continue to transition these products.

Coles is also a member of the Retailers Palm Oil Group, a coalition of companies who have the common aim of using sustainable palm oil in their products.

Our aspiration is to increase the use of certified and/or verified coffee, tea and cocoa as ingredients in Coles Own Brand products.

We use independent certification or verification programs, such as Fairtrade and Rainforest Alliance/UTZ and Cocoa Horizons, when sourcing tea, coffee and cocoa to give customers confidence that these commodities have been sourced ethically and more sustainably, and to help grow the market for independently certified or verified products.

Single-ingredient tea, coffee and cocoa Coles Own Brand products, and cocoa used in Coles Own Brand solid chocolate blocks, sold in Coles supermarkets and Coles Express, are required to be independently certified or verified.

Current recognised certification and verification programs include Fairtrade, Rainforest Alliance/UTZ and Cocoa Horizons.

Hot coffee sold at Coles Express and in Coles supermarkets with in-store coffee machines is 100% Rainforest Alliance Certified coffee.

Coles supports the Bonsucro program for the sustainable production of sugar cane. Our Coles Brand white, brown, raw and caster sugar and soft icing mixture are sourced in Australia from our Bonsucro-certified supplier.

The production of all Coles Own Brand timber, pulp and paper products utilises material from forest plantations independently certified to the Programme for the Endorsement of Forest Certification (PEFC) or Forest Stewardship Council^® (FSC^®) certification schemes; or from post-consumer recycled fibre.

This excludes timber, pulp or paper used as a component in food and drink products, cellulose, viscose and in product packaging.

We will continue to support sustainably managed forests and provide information to customers through the application of the relevant logos on our product packaging.

To meet Coles’ Responsibly Sourced Seafood Requirements, Coles Own Brand farmed seafood products are required to be certified to the following independent third-party standards and certifications.

• Aquaculture Stewardship Council (ASC);
• Best Aquaculture Practices (BAP); or
• GLOBALG.A.P.

Farmed seafood products assessed against the ASC Chain of Custody (CoC) Standard carry the ASC logo. Farmed seafood products assessed against BAP or GLOBALG.A.P carry the Coles' Responsibly Sourced Seafood (RSS) logo.

The ASC or Coles Responsibly Sourced seafood logo indicates that the product has come from an independently certified farm. More information on these standards can be found on their respective websites.

To meet Coles’ Responsibly Sourced Seafood Requirements, Coles Own Brand wild-caught seafood products are required to be:

• Marine Stewardship Council (MSC) certified; or
• Independently assessed as meeting the Coles Wild Seafood Assessment Framework (Assessment Framework). 

Wild-caught seafood products that carry the MSC logo are:

• sourced from fisheries that are assessed and certified by independent, third parties against the MSC Fisheries Standard; and
• assessed against the MSC Chain of Custody Standard to ensure that these products are from MSC certified fisheries and are traceable and separated from non-certified products.

More about the MSC can be found on its FAQ page.

Coles’ Assessment Framework was developed in collaboration with MRAG Asia Pacific (MRAG AP), an independent fisheries and aquatic resource consulting company. The program builds on the results of supply risk assessments for Coles Own Brand and deli seafood products carried out by WWF-Australia during 2011-15.

As part of the Assessment Framework, MRAG AP conducts a risk-based assessment of our wild-caught seafood sources annually against the following three criteria:

• target fish stocks: health and robustness of the target fish population now and in the future;
• ecosystem impacts: impacts of fishing method on other species and the surrounding ecosystem; and
• fishery management: effectiveness of the fishery management system in promoting healthy fish stocks and ecosystems.

Wild-caught seafood products assessed against the Coles Assessment Framework carry the Coles' Responsibly Sourced Seafood (RSS) logo.

Responsibly sourced tuna

Tuna is among the world’s most popular fish and therefore among the most commercially valuable. With the high demand for tuna, many stocks are exploited to full capacity or overfished¹. Coles Own Brand canned Skipjack and Yellowfin tuna are responsibly sourced which means the following conditions are met:

• Fish stocks: The fish stock where Coles Own Brand Skipjack and Yellowfin tuna are caught have been independently assessed as part of our Coles Responsibly Sourced Seafood Program.
• Reduced by-catch: Coles Own Brand Skipjack and Yellowfin tuna are caught without the use of fish aggregating devices (FADs), which are essentially rafts that attract fish. This results in less by-catch.
• Traceability: Coles Own Brand Skipjack and Yellowfin canned tuna can be traced back to the approved fishing boat that caught the tuna as well as the boat that transported it to the cannery.
• Independent observers: Boats that catch Coles Own Brand Skipjack and Yellowfin tuna have independent observers on board to ensure robust data is available to help manage the fishery and monitor compliance with conservation measures specified by the Western and Central Pacific Fisheries Commission (WCPFC). Please note, in response to the impacts from COVID-19, the WCPFC has temporarily suspended the requirement for observer coverage on purse-seine vessels until further notice.

Industry engagement

We acknowledge the potential impacts seafood production can have on the environment, and work collaboratively with our suppliers, NGOs, certification bodies and subject matter experts to look for opportunities to further improve our Coles Responsibly Sourced Seafood Program based on latest science and information.

Human Rights

We acknowledge that protecting human rights in supply chains is a global issue and we understand the important role we have in safeguarding human rights within our complex supply chains. Detailed information regarding our Ethical Sourcing Program is available here.

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1 https://www.worldwildlife.org/industries/tuna <Accessed 21 September 2021>