Sourcing that is better together

Certified products and ingredients

We work with our suppliers and producers to offer quality, safe and trusted products – sourced in an ethical, transparent and responsible way.

Coles is committed to using independent and internationally recognised certification and verification programs for our Coles Own Brand tea and coffee, and where cocoa and palm oil are used as an ingredient in Coles Own Brand products. These programs support ethical practices and environmental protection in these supply chains.

During FY21, we began work with an external consultant to develop a product certification framework to assess the quality, transparency and rigor of third-party certifications and internal risk assessments of Coles Own Brand products that make responsible or sustainable sourcing claims. This will enable us to ensure they are robust and meet the expectations of Coles and our stakeholders.

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Responsibly sourced seafood

Coles cares about how the food we sell is sourced and produced. That is why we established the Coles Responsibly Sourced Seafood Program and since 2015, we are proud that all Coles Own Brand seafood has been responsibly sourced. This includes fresh, thawed, frozen and canned seafood and food products that contain seafood as a primary ingredient. 

Coles' Responsibly Sourced Seafood Program is supported by our Responsibly Sourced Seafood Policy and Supplier Requirements which covers both farmed (aquaculture) and wild-caught seafood for Coles Own Brand products. Our Policy and Requirements include the use of independent third-party certifications and independent assessments. We recognise that there are potential environmental impacts associated with seafood production which may include overfishing, by-catch and illegal fishing. We continue to review the Coles Responsibly Sourced Seafood Program to help ensure these risks are mitigated for applicable Coles Own Brand products.

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Products

In 2015, we met our voluntary commitment to remove microbeads from Coles Brand products. This was two years ahead of plan.