Human rights in the supply chain

Coles is committed to the fair treatment of all workers in our supply chains.

We engage with more than 750 Coles Own Brand, fresh produce and meat suppliers, operating at over 2,200 sites and located in more than 40 countries.

We acknowledge the importance of safeguarding human rights through ethical business practices within these supply chains.

Coles Ethical Sourcing PolicyOpens in new window and Ethical Sourcing Supplier RequirementsOpens in new window apply to all suppliers providing Coles Own Brand products, fresh produce and meat sold in Coles supermarkets. Other suppliers agree to meet the Policy as part of their contract terms and conditions.

The Ethical Sourcing Policy and Supplier Requirements are based primarily on Ethical Trade Initiative (ETI) and International Labour Organisation (ILO) Conventions and establish the minimum standards when supplying Coles. The Policy covers a range of key labour indicators including wages and benefits, working hours, freedom of association, safe working conditions, discrimination, forced or bonded labour, gender, marital status, child labour and illegal labour.

It is the supplier’s responsibility to achieve and maintain these standards and to enforce them within those parts of their supply chains involved in producing or supplying Coles (e.g. raw materials suppliers, processing facilities, factories, warehouses and third-party labour providers). As our business relationship develops we expect suppliers to raise their standards and continually improve working conditions.

Coles takes a risk-based approach to ethical sourcing and human rights due diligence, with a focus on direct suppliers in our Own Brand, fresh produce and meat supply chains. It is our expectation all suppliers engaged to supply Coles Own Brand, fresh produce and meat must take all reasonable steps to comply with our minimum standards.

In 2015, Coles signed the Australian Business Pledge against Forced LabourOpens in new window, an industry-led initiative to end forced labour. The Pledge aligns with our Ethical Sourcing Policy.

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