Sustainability

Our approach to sustainability continues to evolve as we build on the strong foundations established in recent years.

Our progress to date has been shaped by our sustainability strategy, and is underpinned by an understanding of the environmental and social challenges facing our industry.

This year, we refined our approach further, to align more closely with our most material issues and stakeholder expectations, and also prepare for changing regulatory and reporting requirements.

Our refreshed FY26–FY30 Sustainability Strategy is focused on three strategic pillars:

These are the areas in which we aim to have the most significant impact, enhancing long-term business resilience and delivering shareholder value. Each strategic pillar has an objective describing what we are seeking to achieve.

Our FY26–FY30 Sustainability Strategy. Strategic Pillars. Climate: Progress towards decarbonisation of our operations and work with our suppliers and partners to reduce emissions to drive a more resilient food system in Australia. Nature: Collaborate with farmers and suppliers to drive the delivery of resilient supply chains, mitigate potential environmental impacts across Coles Own Brand products containing higher-risk commodities¹ and support animal welfare outcomes. Circularity: Transition towards a circular economy by materially reducing waste through recycling, reuse and product stewardship.

Supporting these three strategic pillars is our ongoing commitment to:

These are the foundations of our sustainability strategy, integral to our operations and aligned with our purpose and values.

Foundational Pillars

Human rights

Enable and develop teams

Diversity and inclusion

Health, safety and wellbeing

Community support

Healthy, safe and affordable food

Climate

Progress towards decarbonisation of our operations and work with our suppliers and partners to reduce emissions to drive a more resilient food system in Australia.

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Nature

Collaborate with farmers and suppliers to drive the delivery of resilient supply chains, mitigate potential environmental impacts across Coles Own Brand products containing higher-risk commodities and support animal welfare outcomes.

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Circularity

Transition towards a circular economy by materially reducing waste through recycling, reuse and product stewardship.

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Diversity and inclusion

We recognise that we only succeed together with our team, community and suppliers. With more than 115,000 team members at around 2,500 locations around Australia, our people are the key to our success. We aim to provide all our team members with an inclusive and safe environment, and a great career at Coles.

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Supporting communities

We believe we can build stronger communities when we work together to make a positive difference and support each other in times of need. Aligned with our purpose of helping Australians to eat and live better every day, we support many charities and community organisations across Australia through partnerships, fundraising, food donations and disaster relief.

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Health and nutrition

To deliver on our purpose of ‘helping Australians eat and live better every day’ we want to make it easy and affordable for our customers to make healthy food and drink choices while shopping at Coles. We are also focused on providing products that are of the highest quality and comply with national safety standards and regulations.

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Human rights

Coles respects human rights and opposes slavery in all its forms. We are committed to reducing the potential for labour and human rights issues in our own operations and in our supply chains. Our aim is to ensure human rights are understood, respected and upheld.

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