Cost Discrepency Management
From time to time B2B compliant suppliers may need to query the cost paid on a GHPL RCTI.
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To facilitate the resolution of these queries we have created an excel template to communicate the relevant details to our Logistics Accounting team. This team is the primary contact point for queries to do with payments to our suppliers.
The name of this template is the "Cost Query Template".
Note the file naming convention required as specified within the template.
Once you have filled out the template please email it to: LogisticsAccounting.B2BQueries@coles.com.au
Merchandise Dept. will investigate the cost discrepancy and, if approved in the supplier’s favour (ie. a payment to be made to the supplier), Logistics Accounting will raise an RCAN (Recipient Created Adjustment Note). If the cost discrepancy is rejected by Merchandise Dept., you will be contacted by Logistics Accounting via e-mail.
How to complete the template:
- Only fill in the section headed “Supplier Completes this section”
- Only do one template per RCTI/Vendor Number queried.
- Follow the naming convention "Supplier Name_RCTI Number_Date template sent to Coles.xls"
Thank you for your co-operation.
Coles Logistics Accounting Team
5th November, 2007
