Human Rights

At Coles, we are committed to respecting human rights across our business and value chain. People are central to our business, including our team members, customers, suppliers, workers in our supply chains and the communities we serve.

Our approach

Our approach to managing human rights continues to evolve. In June 2024, the Coles Group Board endorsed our refreshed Human Rights StrategyHuman Rights Strategy, View PDF, file size 9.3MBOpens in new window, which sets out a group-wide, human-centred approach to how we identify, manage and address human rights risks and impacts across our operations, supply chains and communities.

Our annual Modern Slavery StatementModern Slavery Statement, View PDF, file size 4.1MBOpens in new window, prepared in accordance with the Australian Modern Slavery Act 2018 (Cth), outlines the actions we are taking to identify, assess, prevent and address potential modern slavery risks in our operations and supply chains. It also describes how we respond to issues of potential concern and continue to strengthen respect for human rights in line with international standards.

Our commitment

We are committed to operating our business in a way that respects human rights. Coles has been a signatory to the UN Global Compact since 2019 and is committed to respecting the following international standards:

  • United Nations’ (UN) Universal Declaration of Human Rights
  • UN Guiding Principles on Business and Human Rights (UNGPs)
  • International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work

We are also committed to respecting the rights of all workers, including people who may be more vulnerable to harm, such as women, children and migrant workers. We seek to provide workplaces and supply chains that are safe, fair and free from discrimination.

Our human rights commitments are reflected in our policies, strategies and reporting, including our Code of Conduct, Ethical Sourcing Policy, Human Rights Strategy, Modern Slavery Statement, Diversity and Inclusion Policy and Whistleblower Policy.

Human Rights Strategy

Read more
Human rights – our operations Read more

Human rights – supply chain

Read more
Governance Read more

Training and capacity building

Read more
Grievance mechanisms and remediation Read more

Focus areas

Read more
Modern slavery statements Read more

Coles’ human rights disclosures and performance have been considered in a range of external benchmarks, reports and investor resources.

In FY26, we were pleased to receive external recognition for our efforts to protect human rights, ranking #1 among food retailers and #6 globally in the 2026 Corporate Human Rights Benchmark (out of 105 companies assessed), achieving a score of 55 out of 100. We were also ranked #2 in the 2026 KnowTheChain Food and Beverage Benchmark (out of 45 companies assessed) and were commended by the NSW Anti-Slavery Commissioner for our commitment to strengthening modern slavery due diligence and risk management capabilities.Opens in new window

Our work in human rights has also been highlighted in several external reports including:

Helpful links for workers in our Australian supply chain

We encourage workers in our supply chain to understand their rights. For workers in our Australian supply chain, the Fair Work Ombudsman has useful information available in multiple languages available hereOpens in new window.

Horticulture workers can access information hereOpens in new window.